Privacy policy

Privacy Policy

Last updated: June 6th, 2025

This Privacy Policy describes how FUNKY MATCHA, operated by Olsson Ecom AB ("we", "us", or "our"), collects, uses, and discloses your personal information when you visit or make a purchase from funky-matcha.com (the “Site”).

Olsson Ecom AB
Organization number: 559527-5552
Riddargatan 3b, 114 35 Stockholm, Sweden
Email: hello@funky-matcha.com

1. Information We Collect

We collect the following personal data when you use our services:

  • Personal identifiers: name, shipping and billing address, email, phone number

  • Order details: items purchased, payment method (processed securely via Shopify)

  • Technical data: IP address, browser type, device info, cookies

  • Usage data: how you interact with our website

If you interact with us through social media, we may also collect publicly available profile information and messages you send to us through these platforms.

2. How We Use Your Information

We use the collected information to:

  • Process your orders and deliver products

  • Provide customer support

  • Improve and personalize your experience

  • Send marketing and promotional materials (with your consent)

  • Comply with legal obligations and prevent fraud

We may also use aggregated, non-identifiable data for business analytics, market research, and to improve website performance.

3. Legal Basis (for EEA Customers)

We process your data on the following legal grounds:

  • Contractual necessity – to fulfill your purchase

  • Consent – for marketing communications

  • Legitimate interests – fraud prevention, business improvement

  • Legal obligations – tax and accounting compliance

In certain cases, we may process your data for the protection of vital interests (e.g., to prevent fraud or protect against security threats).

4. Sharing of Information

We may share your information with:

  • Service providers (e.g., Shopify, payment gateways, logistics partners)

  • Marketing partners (only with your consent)

  • Legal authorities (when required)

Shipping & Logistics
To process and deliver your orders, we share necessary personal information (such as name, delivery address, phone number, and email) with our logistics partners. These partners may include third-party shipping platforms and carriers (such as PostNord, DHL, UPS, Bring) who handle the transportation of your order. This data is used strictly for shipping purposes and handled in compliance with GDPR.

We do not sell your personal data.

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

5. Cookies and Tracking

We use cookies to:

  • Remember your preferences

  • Understand website usage

  • Improve our services

For full details, visit Shopify's cookie policy: https://www.shopify.com/legal/cookies

You may opt out or configure cookie settings in your browser.

[ADDED] We use third-party tracking tools (such as Google Analytics and Meta Pixel) to measure website performance and ad effectiveness. You can opt out of such tracking by adjusting your cookie preferences or using browser-based tools.

6. Data Retention

We retain personal information only as long as needed for:

  • Fulfilling orders and providing services

  • Meeting legal, tax, or regulatory requirements

  • Resolving disputes and enforcing agreements

When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Object to or restrict processing

  • Withdraw consent

  • Lodge a complaint with your data protection authority

To exercise your rights, email us at funkymatcha@gmail.com.

If you wish to opt out of marketing emails, you can click the “unsubscribe” link in any email we send or contact us directly.

8. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is entirely secure.

Our website uses HTTPS encryption, firewalls, and access control systems to minimize security risks.

9. Minors

Our site is not intended for individuals under 16. We do not knowingly collect data from children.

If we become aware that we have collected personal information from a minor without parental consent, we will delete such information promptly.

10. International Transfers

If you are located outside Sweden, your information may be transferred to and processed in countries with different data protection laws. Where required, we use Standard Contractual Clauses to safeguard such transfers.

11. Contact

For questions, requests, or concerns regarding your data:

Olsson Ecom AB (Funky Matcha)
Org. no: 559527-5552
Riddargatan 3b, 114 35 Stockholm, Sweden
Email: hello@funky-matcha.com